Return & Refund Policy

RETURNS & EXCHANGES

Not quite as what was expected? Problem with merchandise received? Fret not!

IN NEED OF RETURN / EXCHANGE?

Return/Exchange is allowed if, 

  • Item is within 7 days from date of purchase (walk in purchase) or date of received (online purchase)
  • Invoice is produced as prove of purchase
  • Item is in original condition & packaging (Tags intact, Unscented, Unworn, Unwashed)
  • Full priced items only
  • Once in a single receipt & one (1) time only

If yes to all, follow these steps

Online Purchase

  • Inform us on return / exchange request to Customer Service
  • Send us back the return / exchange item and furnish us with the tracking number
  • We will process the return / exchange immediately after

    Boutique Purchase

      • Bring back the item to any nearby boutique
      • Our lovely staff will process exchange once the eligibility is met

    *Return / Exchange delivery cost will be borne by customer for other than wrong item received, defect, or mishandling on our part.

    *PLEASE NOTE THAT WAREHOUSE SALE ITEMS ARE NOT ELIGIBLE FOR RETURNS & EXCHANGE*
    Someone has purchased this item3 hours ago from Johor Bahru, Johor MY
    Someone has purchased this item4 hours ago from Putrajaya, Wilayah Persekutuan MY
    Someone has purchased this item1 hour ago from Bandar Raya Melaka, Melaka MY
    Someone has purchased this item2 hours ago from Seremban, N.Sembilan MY
    Someone has purchased this item3 hours ago from Kuantan, Pahang MY
    Someone has purchased this item4 hours ago from Pekan, Pahang,MY
    Someone has purchased this item1 hour ago from Georgetown, Pulau Pinang MY
    Someone has purchased this item2 hours ago from Ipoh, Perak MY
    Someone has purchased this item3 hours ago from Arau, Perlis MY
    Someone has purchased this item4 hours ago from Kuala Kangsar, Perak MY
    Someone has purchased this item1 hour ago from Kangar, Perlis MY
    Someone has purchased this item2 hours ago from Ipoh, Perak MY
    Someone has purchased this item3 hours ago from Kota Kinabalu, Sabah MY
    Someone has purchased this item4 hours ago from Kuching, Sarawak MY
    Someone has purchased this item1 hour ago from Shah Alam, Selangor MY
    Someone has purchased this item2 hours ago from Johor Bahru, Johor MY
    Someone has purchased this item3 hours ago from Kuala Lumpur, Wilayah Persekutuan MY
    Someone has purchased this item4 hours ago from Muar, Johor MY
    Someone has purchased this item1 hour ago from Alor Setar, Kedah MY
    Someone has purchased this item2 hours ago from Kota Bharu, Kelantan MY
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